How we collect, use, and protect your information
Trademark Therapy Services, LLC ("TTS," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at trademarktherapy.com (the "Site"). It does not govern the handling of protected health information (PHI) created or received in the course of providing clinical services — that is governed by our separate HIPAA Notice of Privacy Practices, which you will receive at intake.
Information you provide voluntarily. When you submit a contact or intake form on our Site, we may collect your name, email address, phone number, and any message you include. We use this information only to respond to your inquiry or to schedule an appointment.
Automatically collected information. When you visit our Site, certain information may be collected automatically, including your IP address, browser type, device type, pages visited, and referring URL. This information is used for security monitoring and to understand how visitors use the Site. It is not linked to your identity.
Cookies. Our Site may use cookies — small data files stored on your device — to improve your browsing experience. You can disable cookies in your browser settings. Disabling cookies will not affect your ability to use the Site.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Trademark Therapy Services is a HIPAA-covered entity. Any protected health information (PHI) created, received, or transmitted in the course of providing behavioral health services is governed by HIPAA and our Notice of Privacy Practices — not by this website Privacy Policy. Our Notice of Privacy Practices is provided to all clients at the start of treatment and is available upon request.
Contact forms and inquiry submissions on this website are not considered a secure clinical communication channel and should not be used to transmit PHI, clinical details, or sensitive mental health information. If you are an existing client with a clinical matter, please contact us through your secure client portal or by phone.
We may share your information with trusted third-party vendors who assist us in operating our Site or managing our practice — for example, our electronic health record (EHR) and scheduling platform. These providers are contractually required to protect your information and may not use it for their own purposes.
Our scheduling and telehealth services are provided through platforms that maintain their own HIPAA-compliant privacy practices. Links to third-party sites from our website are provided for convenience; we are not responsible for the privacy practices of those sites.
We implement reasonable administrative, technical, and physical safeguards to protect information submitted through our Site. However, no method of transmission over the internet is 100% secure. We encourage you to avoid submitting sensitive health information through website contact forms.
Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If a parent or guardian believes their child has provided us with personal information, please contact us and we will delete it promptly.
You may contact us at any time to:
Requests related to PHI in your clinical record must be submitted through our clinical intake process pursuant to your HIPAA rights.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our Site following any changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Trademark Therapy Services, LLC
Email: support@trademarktherapy.com
Phone: Available on our Get Started page